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where necessary. After you take your selfie, you can opt to find friends using the app or you can skip this step for now. Cookie Notice A video recording of Onboarding on Revolut (with screenshots and emails sent during the process) . First, it means the individual must prove, online, that they are the rightful holder of a passport, driver's license or other identity document. Also, reinstalling the app might allow revolut ask you again for that permission. Most often, they pose as legitimate Revolut employees, and may try and trick you into thinking that they're part of our support team. Thanks. Go to Settings, select System Update, and check for updates. Sorry to post on your topic. How to verify my account with a broken camera . On one of the most trusted and popular (9.8/10) and best-designed banking platforms in the fintech space (8.3/10), Revolut offers fairly competitive fees and exchange rates (8.3/10) all around. We usually verify your identity with some photo ID, proof of address, and/or a picture of you holding your ID. Sharon @Sharon20302354 Sep 12, 2021 Replying to @RevolutApp Cannot take a selfie to verify my account. Get Started Conclusion Revolut is a safe provider which is regulated by ASIC and AUSTRAC in Australia. | Read 89,681-89,700 Reviews out of 90,180. Revolut Ltd (No. There's also a minimum file size that your photo can take, so we suggest using a normal resolution. Also, reinstalling the app might allow revolut ask you again for that permission. After fixing the database and the code, the users tried to log in simultaneously, which caused significant latency in responses, so Revolut scaled up the servers to handle the requests. Their face in a selfie must match their photo ID portrait, and this can be done by automatic face verification, whose performance today far exceeds that of any human being. Florin Hrituliac, a Revolut personal account customer in Romania, tried to transfer RON 20,000 ($4,832.68) from his company's bank account to his Revolut account on 9 September 2020, but was unable to access these funds. Still cant get in. I re-installed the Revolut app after previously using it and now it wanted me to verify using a selfie. And I cant have access to the chat as well. Fund your account As soon as your identity has been verified,. I am very annoyed right now, because this verification step is completely unnecessary. Cheers! Verifying identity - selfie now working? : r/Revolut - Reddit In the event of the insolvency of Revolut, the customer will be able to request their funds from this segregated account, and their claim will be rewarded above all other creditors. Try going into your phone settings, camera access, and allow revolut to access it. How can I download a Statement of Balances? Editing my personal profile | Revolut Help Center | Revolut The fact that the four biggest banks are scrambling and playing catch-up really speaks volumes. Verset Contre La Peur Islam, Then relaunch the app and check for any improvements. i got a verification mail sent which then leads the app to do the whole selfie verifying process. Please check out the rules before posting. . Better documentation is needed. Voted Best Local Magician by CBS Chicago Berwyn Magic Show benefiting Down SyndromeBerwyn Magic Show benefiting Down Syndrome. When and how we verify you depends on a few things: The amount you send. Why has my account been locked and how to regain access? - Revolut Blog Now that i launch the app the only thing I'm allowed to do is verifying my identity, which I'm not able to do because of my camera After uploading documents I got a message saying it was unable to verify my identity, even though pictures looked correct (for a broken camera)