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With Christmas firmly behind us, legions are heading back to retailers to exchange, return or refund goods. Debenhams returns policy: How to exchange and refund Fortunately, Debenhams still has its own website, and it does offer some helpful information. I always order clothes from Debenhams due to the great variety, value and discounts, and prompt delivery, and have never faced any issues. Debenhams plc. Recently placed couple orders of joggers but delivery didn't quite match the order. As many of our items are sold by our concession brands, any returns that are wanting to be made with items belonging to them will need to be sent back to them directly and this is outlined in our returns policy here:https://www.debenhams.com/page/returns-informationDue to the volume of returns our sellers receive, they ask to allow 15 days from the date of posting for any parcel sent to reach them and be refunded by their returns team. Repack the item(s) you want to return, in their original packaging. Up to 90% Off on Footwear & Accessories. claiming tax credits as a single person, but sharing house.. single parents vs couples income/benefits, how to make 500 pound quickly and urgently tips on what to sell and do thanks. Thank you Lauren for your swift help and for resolving the issue. First, you search everywhere for their phone number. If you do manage to locate any return details please don't hesitate to get back in touch and send this over. Here are some great examples of subscription confirmation emails. Responsive and managed my query in less that 24 hours and I was delighted with the service that Gemma E provided to me. If you've ordered a few items, it is hard keeping track. Return to the world of Panem with the first trailer for the Hunger Games prequel, The Ballad of Songbids and Snakes. In this example, Polaroid uses a slick design to convey important information with the customer: The short introduction allows them to show a bit of their personality while reassuring the customer that their purchase is on its way, They share a complete order summary with relevant information, including when to expect the shipping confirmation email, company contact information in case of any queries and the order ID so the user can easily refer to it if needed, They keep their product descriptions concise and accompany them with photographs and pricing to give the customer a clear overview of their purchase.