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Try the email that gets all of your Banfield emails, If you have a username, try using that instead, Try other emails that may be associated with your account. Banfield Pet Hospital - can't cancel - ComplaintsBoard.com That is absolutely ludicrous and definitely a SCAM! When I first signed up I remember clearly the lady telling me I "can go to any Banfield, they are all over the country". They told us to pick the vet we wanteddid they log it? Talk to your veterinary team to see what makes sense for you and your pet. I've been a Banfield OWP member for 3 years with two pets. They will investigate the issue and work with you to resolve any discrepancies. Sad, so sad when all we are doing is looking for good care for our pets. They wouldn't allow us to take his x-rays and we were treated very rudely. Get a discount on most Banfield products and services not included in your pets OWP. You must call their customer service number at 888-649-2716 to cancel your plan. The process cannot be completed online or in person at a Banfield location. If a member cancels the contract, the member must pay either the retail cost of the services. After, speaking with the office manager she stated, since Samson was over the 6 months, he would be treated as an adult. Please try again later. I called to cancel my subscription/membership because I determined it was not worth it per year. Continue? If we had not called to ask about fasting, I cannot imagine what would have happened to her. Pay yearly, or divide your total OWP payment into 12 easy monthly payments, with no interest fees. Your enrollment expires if you dont make an appointment to confirm that enrollment at your Banfield location within 30 days. For example, pet owners should gather all relevant documents, such as the original contract and proof of payment. As previously mentioned, there are both advantages and disadvantages to cancelling a Banfield Wellness Plan. We can get you compensation for it. When I looked up the drug on the internet I discovered that it was dangerous for pets, that it damages their liver and kidneys and several deaths have occurred. So what happened to getting care for your pet when you need it? They ran bloodwork and stated she had low red blood count (probably because of the prescription diet she was on and low protein), then her white blood count was low, due to the parasites and to monitor the seizures and call back if they continued. Among the many problems were: given the incorrect meds to treat ear mites, the vet in surgery for my scheduled appointment resulting in a 1.5 hour wait. We'll call you back with answers within 2 business days. If you think DoNotPay might be able to solve some of your problems, open it in your. Have questions about which Optimum Wellness Plan (OWP), or which OWP options, is right for you and the pet you love?