In the app, when I look at the History tab, the timeline shows the the door has "stopped" and then opened/closed, depending on the state it is currently in. I believe the opener thats en route to me reports states directly, with no sensor being used. The whole point of buying a smart device is the ability to manage it from a distance using your mobile phone app. It would be ideal to send them a video depicting what your exact issue is. Archived post. If you need help with your myQ app or smart equipmentwhether it's installation, connectivity or featureswe have you covered. For reliability and zero-maintenance, its hard to beat hard-wired devices (its just the initial installation thats often a bear). My device worked properly before the Myq server outage last night. Simply press it and launch the myQ app again. Two, I have an adt alarm panel with a bunch of wired sensors, motion etc. That's not a lot of money, but it feels like a low blow from Chamberlain with so many other manufacturers providing these integrations for free. If your myQ garage Door Opener status says offline even though everything is connected properly, then its probably because your power supply or your Wi-Fi connection is malfunctioning. The HA log shows changed to opening and then changed to open at that time. Cookie Notice Everything was working perfectly fine for . The only vehicles with an opener was the one I was driving and the other was in the garage; I live alone and no one else was home. Got that 13 minutes late. I went . unless hmmm let me look at the security cameras again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Scan this QR code to download the app now. 10 49 unit buildings, get the smart-amenities of a high-rise at an affordable price for decision makers. Follow the steps below to align your safety sensors. Cookie Notice Your MyQ opener can also be configured on wall control panel to auto close xx minutes after opening. Maybe 30 feet straight line to the garage openers. Im having the same issue. You are only sharing the data fields shown in the report and your contact information. That means you can set your garage door to open or close at a certain time of day, when you leave or approach the area or as part of a scene like "Good night.". That's where Home Bridge saves the day.